Accessibility

CastellHell goes the extra mile to make the event as accessible as possible for people with a disability. The festival Inferno arena and the Kraken’s Nest camping for visitors with a disability all benefit from adapted infrastructure and/or assistance for visitors with a disability.

OPENING HOURS

There is a separate but accessible disabled booth at the main festival entrance where people with a disability can exchange their festival ticket for a wristband.

During the festival, the staff and Civil Protection are on hand to provide assistance where necessary. They are easily recognised by their uniform and you will find them at the main entrance, on the raised platforms and at the campsite. More specifically, they will help you set up your tent at the camping, they can assist you with bathroom visits and meals or help you get around the grounds.

Elevated seated areas in the Inferno arena are available. Also, special ramp access is provided only for those with wheelchairs to go to the pit.

Guide and assistance dogs are also allowed in the festival arena, only in the seated areas.

All sanitary facilities are accessible and include a disabled toilet.

There are no facilities for pregnant women. Women who breastfeed can express milk at special areas indicated by Civil Protection.

AT THE KRAKEN’S NEST CAMPING

The zone includes accessible showers, wash basins and toilets.

Accessibility to the area can be harsh. Therefore, upon request, you’ll be transported by vehicle to the area by contacting the staff at the info point or Civil Protection.

SPECIAL DIET & MEDICATION

Visitors who are on a special diet for health reasons can bring their own food (note: no hard containers!) and/or medication (in the original packaging) into the festival arena. There is NO need to list this on the application form but you do need a valid prescription. This way our security staff will know why you brought medication and/or syringes and any awkward discussions can be avoided. Medication requiring cold storage can be handed in at the information point stations.

See also:

The Inferno

Arena

Travel info

With all tips

Kraken's nest

The camping area

The area

Plan your holidays

Terms and conditions

The law